Cloud Phone Services: Standard Features

a

Accounting Codes

Access Routers

Anonymous Call Rejection

Attendant Consoles

Automated Attendant

b

Business Continuity Planning

c

Caller ID (name and number)

Call Barring

Call Blocking, selective

Call Center functionality

Call Logs (missed, dialed, received)

Call Manager

Call Pickup Groups

Call Waiting

Conference Calling, 3-way

CommPortal Services Control

d

Direct Inward Dialing

Distinctive Ringing

Domain Services

Do Not Disturb

Directed Call PIckup

e

Ethernet Switch, standard

Extension dialing

f

Fax- to- desktop

Find-Me, Follow-Me

Firewall

Forwarding (unconditional, delayed, busy or selective)

g

Group paging

h

Hold

Hosted PBX Service

Hunt Groups

i

Intercom

Intercom (auto-answered)

International calling

Internet Access, high speed

IP Addresses

l

Line and Extension Monitoring

Local Phone Service

Long Distance

m

Multi-line Hunt Groups

Multiple Appearance Directory Numbers

Mute

n

Intercom

p

Park Orbits

PRI Trunks

Priority Line

q

QoS Priorities

r

Redial

Remote Access to corporate network

s

Shared Line Appearance

Sim-Ring

snom Digital Phones

Softphone Client

Speakerphone, duplex

Speed dial

t

T1 Connections (single or multiple)

Toll-Free Service

Transfer (attended and unattended)

u, v, w, x, y, z

Unified Messaging

Voice Mail